They are embedded in one neighbourhood for at least four years to actively co-develop solutions mobilize Toronto Police resources in order to reduce crime, fear of crime and anti-social behaviour.

Acting as ambassadors for the Toronto Police Service, they work collaboratively with residents as well as community agencies to build sustainable solutions.

There are Neighbourhood Community Officers in 35 neighbourhoods throughout all 16 police Divisions.

The program was first introduced in 2013 across the city and evolved through community consultation and Humber College independent research to develop the best practices that are being rolled out in Fall 2019.